SERVICES

MEASURE, MANAGE, OPTIMISE

TECHNOLOGY

We understand that the importance of data doesn’t revolve around how much you have, but what you do with it. Our digital ecosystem provides a global 360-degree view of the path-to-purchase and enables real-time insight and intervention in retail environments.


From workforce activity management to compliance auditing, category management, IoT enabled assets and business intelligence, our technology solutions are designed to enable and report on key activities and touchpoints in the multi-directional shopper journey.

  • SALES FORCE OPTIMISATION

    SMART is our leading sales/field force automation tool for managing, scheduling and monitoring field team activities in real time. Our customisable SMART application provides a multi-feature, cloud-based, global platform that reliably tracks and analyses activities to ensure better planning and execution of key performance metrics.

  • OPERATIONAL ANALYSIS

    A key enabler to driving effective retail strategies is visibility of operational KPI’s across outlets. Our Operational analysis tool provides dashboards across a range of applications and technologies, displaying key metrics that are critical in informing decision making and driving improved execution standards in store.

  • MASTER DATA MANAGEMENT

    Our master data management team ensure consistency and control over dynamic data streams through implementing channels for collecting, aggregating and quality assuring your master data needs.

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Electronics and new product designs to incorporate IoT technology by 2020

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Higher conversion rate of consumers who use a device in their shopping journey

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Higher productivity levels of mobile enabled field forces

 

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Smollan Technology structuring for the future

MEET OUR EXPERTS

Meet our subject matter and regional experts from Smollan Asia Pacific.

This team takes a collaborative approach to delivering solutions for our clients, informed by their diversity of skill and experience and a deep understanding of the retail industry and client needs.

Frank Ferns

Frank Ferns

REGIONAL BUSINESS INTELLIGENCE MANAGER

Frank Ferns

REGIONAL BUSINESS INTELLIGENCE MANAGER
Frank Ferns

With 12 years of experience in operational and business intelligence roles across several markets in Africa and South East Asia, Frank leads the Business Intelligence and technology department in South East Asia.

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