The retail landscape has shifted and changed dramatically over the past five years. We’ve seen the rise of newcomers and the fall of some of retail’s most established brands. Shopper expectations have risen exponentially as consumers demand a more connected, seamless, personalised retail experience.

Retail today and the retail landscape of the future will offer more challenges and opportunities than ever before.

To understand this dynamic industry, we have compiled the Retail and Consumer Trends Report 2016.  This report includes research and collated trends and forecasts that shed some light on key shifts likely to make waves in retail in 2016.