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Digital retail is no longer just a sales channel, it is a critical ecosystem for visibility, engagement, and growth

Smollan helps our clients navigate digital retail by combining strategy, technology, creative execution, and performance optimisation to drive measurable outcomes across ecommerce and marketplace environments.

Speak to a Smollan team in your region
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Retailer.com

Ecommerce websites operated by retailers, offering a wide range of products directly to consumers. Performance in this space depends on strong content, accurate data, competitive positioning, and seamless execution.

We partner with brands to optimise their presence on retailer-owned platforms, improving discoverability, conversion, and compliance - while aligning digital shelf performance with broader retail and marketing strategies.

Shopper browsing products on an online marketplace app on a smartphone

Marketplace

Digital platforms that host multiple third-party sellers within a single online environment, enabling consumers to browse, compare, and purchase from many brands in one place. While marketplaces offer scale and reach, they also require disciplined management to protect brand integrity and profitability.

Smollan supports marketplace success through listing optimisation, search and retail media strategy, pricing and competitive insight, inventory coordination, and ongoing performance monitoring - helping brands grow while staying in control.

Shopper browsing products on a brand’s ecommerce website on a smartphone

Direct Website

A brand-owned ecommerce platform where products are sold directly to consumers. This channel gives brands full control over storytelling, customer experience, and data.

We design, build, and optimise direct-to-consumer platforms that balance brand experience with commercial performance - integrating UX, content, technology, and ongoing optimisation to drive traffic, improve conversion, and increase lifetime customer value.

WINNING ACROSS CHANNELS

PHYSICAL RETAIL

A critical channel for influencing purchase decisions at the moment of choice

Strengthen your retail execution